No Show and Cancellation Policy
Our facility volume quickly gets to capacity during main holidays, football weekends and summer weekends during the year.
Extra staff is needed during these times.
A 20% increase on all daily and nightly rates will be applied to your bill for the above time periods. The 20% will be applied to the day before the holiday, the day of and the day after the holiday only. If your pet comes earlier and stays later, the regular rates will then be applied.
No show reservations will be subject to a 1-night charge.
All reservations are subject to a 72-hour cancellation policy.
Dogs - we require current DHLPP, Rabies and Bordetella.
Cats - we require a current, FVRCP, Feline Leukemia and Rabies.
Most medications that your pet requires can be continued during his or her stay with us. There is a nominal charge for the administration of medications. In case of emergency Lucky Dog Lodge will contact your veterinarian of choice. Should an emergency occur after normal business hours, your pet will be taken to the emergency vet clinic.
Before your pet can come and stay with us, we need just a few things. You will need to provide us with information about you and your pet, a reservation, and your pet’s current shot records (see the New Visitor Form). If ticks or fleas are found on your pet, we will need to treat your pet prior to entering the kennel or cattery. The owner of the pet will be charged for this service.